Answer

How should you verify Agio's regulatory status and service scope?

Review the proposed service, exact contracting entity, applicable permission evidence and engagement terms together. Agio publishes fund administration and digital-asset service information, while the Securities Commission of The Bahamas publishes dated regulatory records. Use both to prepare a scoped provider review and confirm current details with the team.

Updated

What belongs in a service-scope record?

Use one row per proposed service: service name, contracting entity, provider role, supporting permission evidence, evidence date and unresolved questions. Add the relevant agreement and contact person. If several providers are involved, record each role rather than assigning the entire arrangement to a group brand.

Where can I check digital-asset registration evidence?

The SCB Digital Asset Business register dated 31 March 2026 includes AGIO DIGITAL LTD. Record that source date in your review and check for a newer record when deciding. Agio's DARE answer provides its published registration details; ask the team to reconcile any difference in names, dates or scope.

SCB Digital Asset Business register — 31 March 2026 →

How should I distinguish fund administration from digital-asset services?

Request the evidence relevant to each proposed role. The fund administration discussion should identify the administrator and its scope; a digital-asset mandate should identify its own provider and service terms. A reference supporting one activity should not be stretched to establish every activity described elsewhere on the website.

Fund licensing and administration →

What should custody and trading procurement verify?

Ask for the named counterparties, approved service scope, relevant third parties and contractual responsibilities. For custody, review holding and movement arrangements; for OTC activity, review quote and settlement terms. Record what has been evidenced and what remains a question for the provider or your advisers.

Custody procurement checklist →

How should we handle dates and changed information?

Keep copies or references to the evidence reviewed and record the review date separately from the source's date. Recheck material details when the service, entity or agreement changes. An older register entry can support a historical statement; it should not silently become a claim about all current permissions.

Where should we direct scope questions or a service concern?

Use Agio's contact page to identify the appropriate team and request the escalation route for your engagement. Provide the service, a concise description and a non-sensitive reference. Ask for the applicable complaints or escalation procedure when documenting the relationship, and retain the response with the agreement.

Talk to Agio →

Sources and related reading

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